Got Questions About Your Carradice Gear?
Find quick answers on fitting, compatibility, shipping, warranty, and caring for your bag - all in one place.
Saddlebags, Supports & Mounting
Most Carradice saddlebags can be attached directly to saddle loops using the traditional leather straps. A Bagman Support or SQR uplift isn’t essential, but it improves stability, prevents sway, protects the bag base, and makes mounting quicker.
For larger bags (Nelson, Camper, Odyssey, Cambrian), a support is strongly recommended.
18L or Below → Bagman Sport
Above 18L → Bagman Expedition
If in doubt, choose Expedition - it offers more clearance and stability for long-flap bags.
No. Sprung saddles like the Brooks Flyer don’t allow Bagman arms to sit correctly.
For these saddles use SQR or strap the bag directly to the loops.
You can use the SQR seatpost quick-release system, which clamps to the seatpost and allows almost any saddlebag to be mounted and removed quickly - no loops required.
Yes - but only using the SQR system. Carbon saddles cannot be used with Bagman supports.
Yes. These bags include a traditional wooden dowel so they can be strapped directly to the saddle loops.
A support is recommended for heavier loads or rough roads.
No. Supports and quick-release systems are sold separately unless specifically stated on the product page.
Pair it with a Bagman Expedition or Expedition QR.
They provide the most rigidity for long-flap and high-capacity bags.
Handlebar Bags, Bar Racks & Fit
Bowland and Harrop are designed to work with the Bagman Bar Rack for the best stability and load distribution.
The Baja can be used without it but performs better with the rack on rougher terrain.
You’ll need roughly 21 cm from the handlebar centre to the top of the tyre to fit both the rack and the bag.
Most standard stems fit. If your stem is unusually wide, measure between the clamps and compare to the product specs.
Yes - mounting hardware appropriate to the model is included unless stated otherwise.
Mount: Place the bag on the rack, strap the lower loops around the rack supports, and secure the top straps around your handlebar.
Remove: Undo the top straps and lift the bag off the rack.
The system is not a “click-off” quick-release, but it is fast in practice.
Panniers & Rack Compatibility
Yes. Carradice panniers fit 10–13 mm rack rails, including Tubus and most touring carriers.
Some models are available individually. Check the product page or contact us if you need a single replacement.
Standard Carradice hook systems fit most racks, but not the MIK click-in system. A conventional rack rail is required.
Brompton & Folding Bike Range
No - the City Folder does not come with the Brompton Frame
No - the Brompton electric have a unique bag / battery combination so noon of the Carradice bags are compatible with the Brompton electric bikes.
Yes - the metal block removes the need for an additional internal support frame.
Yes - it fits standard Brompton folded dimensions. Check the weight and handling recommendations for electric models.
They can be used, but handling may be affected on a small-wheel bike. A support system is recommended for stability.
Product Features & Use
Yes - they use a traditional dowel for mounting to saddle loops.
Yes - replacement straps and hardware are available. Most bags use standard fittings that can be swapped easily.
Yes - both models include D-rings to accept a shoulder strap.
Yes - the light bar is included, and it can be removed if not required.
Baja: Smaller, lighter, designed for essentials.
Harrop: Larger capacity with more internal organisation.
Yes the Weekender comes with a tape sealed lining which makes the bag Waterproof
Yes - the Courier Bag accommodates a laptop up to 15.6" in a padded sleeve.
Materials, Care & Sustainability
Carradice cotton duck uses a densely woven 18 oz fabric treated with wax. The weave and proofing create a long-lasting, natural waterproof barrier.
Use cold water and a soft brush. Avoid detergents - they strip the proofing.
Eventually, yes. Cotton duck can be re-proofed using wax dressing to maintain waterproof performance.
Yes — many Originals and Super C bags are available in a vegan-friendly specification with synthetic or recycled materials.
Repairs, Spares & Parts
Yes — replacement wooden dowels are available.
Yes — we offer replacement hardware kits including bolts, spacers and fittings.
Yes — a replacement catch and fitting kit is available.
The clip wraps around the seatpost or rack stay to stop the bag moving side-to-side.
It should sit vertically and be tightened firmly.
Returns & Warranty
We accept returns within 28 days of delivery. Items must be unused, unmounted and in original condition, including packaging.
Used items cannot be returned unless there is a manufacturing fault.
Examples include:
- Stitching failing prematurely
- Hardware breaking without impact (buckles, rivets, clips)
- Faulty seams or construction issues
- Problems with Bagman or SQR components caused by manufacturing defects
This does not include: abrasion holes, scuffs, sun fading, overloading, crash damage or improper installation.
Email customer service with:
- Your order number or proof of purchase
- Photos showing the issue clearly
- A brief description of what happened
We’ll assess the claim and let you know the next steps. Many issues can be resolved with replacement parts.
The clip wraps around the seatpost or rack stay to stop the bag moving side-to-side.
It should sit vertically and be tightened firmly.
Contact us immediately with photos. If the fault is ours, we’ll repair, replace or refund the item and cover return postage.
No — returns must go through the shop or online retailer where you purchased the product. Warranty claims can still be supported directly by us with proof of purchase.
Yes — many components (leather straps, dowels, buckles, hardware) can be replaced to extend the life of older models. Email us with photos and we’ll advise on repair options.
No. The warranty covers defects in workmanship only.
Wear from use, UV fading, abrasion, overloading, crashes or incorrect installation are not covered.
Orders, Accounts & Policies
Tariffs (if applicable) are collected by US customs on arrival, not by Carradice. Charges vary by order value and category.
You can leave a review directly on the product page under the “Reviews” tab. If you need help, contact us and we’ll send a review link.
Shipping
All orders are shipped from our workshop in Nelson, Lancashire, UK.
Delivery times vary depending on location:
- UK: Usually 2–5 working days
- Europe: Typically 5–10 working days
- Rest of World: 7–14 working days (may vary during peak periods)
These are estimates provided by our carriers and may vary due to customs, weather or seasonal demand.
Yes — we ship worldwide. International customers are responsible for any duties, taxes or import fees charged by their country.
Shipping costs are calculated at checkout based on destination and parcel weight.
Yes. Once your order has shipped, you’ll receive an email with tracking details where applicable.
If your parcel doesn’t arrive within the expected timeframe, contact us and we will investigate with the carrier.
Lost parcels are handled according to the carrier’s claim process.
Yes. Import duties are collected by the destination country and are not charged by Carradice. US and EU customers may be contacted by customs before delivery.
